uus Platform Privacy Notice

This page describes what we collect when you use uus and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and provide customer support. We encrypt all data in transit, we do not share your payment details with third parties, and we comply with data protection standards applicable in the jurisdictions where we operate.

Our privacy practices reflect our commitment to transparency and security. When you open an account on uus, you provide your name, email, phone number, and date of birth. Before your first withdrawal, we ask for identity verification (national ID or passport) and proof of address. This information is used only for account verification, fraud prevention, and regulatory compliance — never for marketing or third-party sale.

We've written this policy in plain language so you understand exactly what we do with your data. If you have questions about how we handle your information, contact our support team via email or in-app help. Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What data we collect on uus

We collect data in three categories: account information, transaction data, and device information. Account information includes your full name, date of birth, email address, phone number, and residential address. We collect this when you register and update it if you change your details. Transaction data includes all deposits, withdrawals, bets, and game activity on uus. We record the date, time, amount, and payment method for every transaction. Device information includes your IP address, browser type, operating system, and device identifier. We use this to detect fraud and ensure account security.

We collect identity verification documents (national ID, passport, driving licence) and proof of address (utility bill, bank statement, official letter) before your first withdrawal. These documents are scanned and stored securely. We do not retain the original documents — only encrypted copies for compliance and dispute resolution.

We do not collect your payment card details or bank account numbers directly. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), your payment details are passed directly to the payment processor. We never see or store them on our servers.

How we use your data on uus

We use your data for five primary purposes. First, account management: we use your name, email, and phone to create and maintain your account, send you login links, and notify you of account changes. Second, transaction processing: we use your payment details and address to process deposits and withdrawals. Third, fraud prevention: we analyze your transaction patterns, device information, and IP address to detect suspicious activity and protect your account. Fourth, regulatory compliance: we use your identity documents and address to verify you are eligible to use uus and to comply with local anti-money-laundering (AML) regulations. Fifth, customer support: we use your account history and contact information to respond to your questions and resolve disputes.

We do not use your data for marketing, profiling, or selling to third parties. We do not send you promotional emails unless you opt in. We do not share your information with advertisers or data brokers. Your data is used only to operate uus and keep your account secure.

Third-party processors and data sharing on uus

We work with third-party service providers to operate uus. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment information to settle deposits and withdrawals. These processors are bound by their own privacy policies and data protection agreements. We do not control how they use your data beyond the transaction itself.

We may share your data with law enforcement or regulatory authorities if required by law. For example, if we receive a court order or a request from a financial regulator, we will comply. We do not voluntarily share your data with government agencies.

Our servers may sit outside your jurisdiction. Your data may be stored in data centres in different countries. We ensure all data transfers are encrypted and comply with applicable data protection standards. If you have concerns about data location, contact our support team.

At uus, your data is a trust. We encrypt it, we protect it, and we use it only for the purposes you've agreed to.

Data security and encryption on uus

We protect your data using industry-standard encryption and security practices. All data in transit uses SSL (Secure Sockets Layer) encryption, so your password, payment details, and personal information are never exposed in plain text. Your password is hashed using a one-way algorithm — we cannot read it, and even we cannot recover it if you forget it. Your account data is encrypted at rest on our servers.

We implement access controls so only authorized staff can view your data. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We maintain backups of your data to prevent loss due to hardware failure or disaster.

However, no security system is perfect. We cannot guarantee absolute protection against all attacks. If you suspect your account has been compromised, change your password immediately and contact our support team. We recommend enabling two-factor authentication (2FA) for additional security.

Your rights regarding your data on uus

You have the right to access your personal data. You can log into your account anytime to view your profile, transaction history, and account settings. You can request a copy of all data we hold about you by contacting our support team.

You have the right to correct inaccurate information. If your name, address, or phone number has changed, update your account immediately. If you believe we hold incorrect data, contact us and we will correct it.

You have the right to object to certain uses of your data. For example, if we use your data for fraud detection and you believe it is inaccurate, you can object. We will review your objection and respond.

Cookies and tracking on uus

We use cookies to remember your login session and your account preferences. A cookie is a small file stored on your device that identifies you when you return to uus. Session cookies expire when you log out. Persistent cookies remain on your device until you delete them or they expire.

We use cookies for security (to prevent unauthorized access), functionality (to remember your language preference or game filters), and analytics (to understand how players use uus). We do not use cookies for advertising or third-party tracking.

You can disable cookies in your browser settings, but this may prevent uus from functioning properly. We recommend keeping cookies enabled for the best experience.

Data retention on uus

We retain your data for as long as your account is active, plus a retention period after closure. Account information is retained for seven years to comply with anti-money-laundering regulations. Transaction records are retained for seven years for audit and dispute resolution. Identity verification documents are retained for seven years for regulatory compliance.

After the retention period, we delete your data unless we are required by law to retain it longer. If you request account closure, we begin the deletion process immediately, but some data may be retained for the compliance period.

Changes to this privacy policy

We may update this privacy policy at any time. Changes take effect when posted on this page. Your continued use of uus after changes are posted constitutes acceptance of the updated policy. If we make material changes that affect your rights, we will notify you by email.

Contact us about your data on uus

If you have questions about how we handle your data, your privacy rights, or this policy, contact our support team via email or in-app help. We respond in English and aim to address most inquiries within a standard response window. You can also review our terms and conditions and about us page for additional information about uus.

For account verification questions, visit our KYC Verification guideFor payment method details, see our support for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

This privacy policy was last updated and is effective as of the date posted on this page. We may update it at any time. If you do not agree with this policy, do not use uus.